Shipping Polices

Updated on March 3, 2025

At Impix, we ensure smooth and timely deliveries across Pakistan. Please review our shipping terms below:

1. Shipping Coverage

• We only ship within Pakistan and cover all locations nationwide.

2. Shipping Time

• Orders are typically delivered within 4-6 working days.
• Delivery time may vary due to:
  • Urban or rural location
  • Weather conditions
  • Public holidays
  • Political or unforeseen circumstances
• Same-day delivery is not available.

3. Order Processing Time

• Orders are processed within 1-2 business days before shipping.

4. Shipping Charges

• We offer FREE shipping on all orders.

5. Tracking & Order Updates

• We provide order tracking through email, our website, or WhatsApp (one of these methods will be followed).

6. Payment Method

• We only offer Cash on Delivery (COD)—no online payment options are available.

7. Courier Services

• We use Leopards, Trax, or the fastest available courier for your location.

8. Shipping Delays

• If your package is delayed, please wait 2 additional working days beyond the estimated delivery time.
• If your order still hasn’t arrived, you may contact us via email or our contact form for assistance.

9. Returns & Exchanges

• If you need a refund or exchange, please refer to our Refund Policy page for more details.

10. Contact Us

For any shipping-related inquiries, you can reach us via:

• Email: impixcontact@gmail.com
• Website Contact Form: Available on Website